Frequently Asked Questions
Is shipping really free?
Cross my heart, hope to not die, but yes! It's free for every domestic order.
How long will my order take?
Ideally it should take within 3 to 10 working days for you to reach you. We try and dispatch orders on the same day as you order but sometimes the icecream man comes twice a day and we get distracted.
I need it fast!
Exceptions are made all the time. Please do contact us if you've forgotten your wife's birthday and we'll try and process it quicker, if possible!
Do you ship internationally?
Not yet but exceptions can always be made. Please do contact us and we'll see what we can do.
I’ve changed my mind. How do I return an item from my order?
Oh no! Please tell us what is wrong because we want you to be absolutely in love with your goodies. If you're allergic to something, we have a 365 day return policy. We don't have a pick-up option just yet but contact us and we'll make sure the return is as smooth as a baby's bottom.
I received a damaged item. What now?
Same as above, mate.
Do you do customised products?
Hell yes! If your order quantity is sizable enough to not make my vendors give me dirty looks, then do contact us and we can make merry. And products.
Do you love me?
Yes, I love you.